Privacy notice

This notice explains how RAYET handles personal information through its pre-launch interest website. No ride service is available on this website.

Information we collect

If you register, we collect your name, email, city, province or state, country and whether you want to ride, drive or both. You may provide a phone number, postal code, referral details, rideshare usage, driver platforms and comments. We also record your separate email and SMS choices, their timestamps, the consent wording and version, and browser information.

We use a keyed hash of your IP address for abuse prevention and consent records. We do not store the raw IP address in the waitlist database. Our hosting provider may process IP addresses and request metadata in security and operational logs. Do not submit health, financial, licence or other sensitive information in the comments.

RAYET accounts

When account access is enabled, Clerk processes account details such as your email, profile information, sign-in credentials, session information and security events to authenticate you and help protect your account. Sign-in methods depend on the options enabled for RAYET. Essential authentication cookies are used for sign-in and session management. New signups require an account with a verified primary email. We link your waitlist record to your Clerk user ID; existing entries are linked only after their email matches your verified primary email. Creating an account does not grant marketing consent. Clerk may process information outside Canada. You can manage your account through the Account page and contact us for privacy requests.

How we use it

We use your information to record launch interest, understand demand by location and rider or driver preference, prevent duplicate and abusive submissions, maintain consent records and respond to privacy requests. We will send launch announcements and launch-related updates only through the channels you separately consent to. You can join without either communication consent.

Service providers and location

The site is designed to use Vercel for hosting and Supabase for database storage. These providers process information to operate and secure the service. Information may be processed outside your province or Canada and be subject to the laws of those jurisdictions. We do not sell the waitlist. Bravenet processes your email address to send a transactional signup receipt and handles internal signup notifications containing a record reference, interest and location for our operations mailbox. Subscriber launch email and Twilio SMS sending are not yet enabled.

Retention and protection

Access to waitlist records is restricted to authorized operations. We retain information while it is needed for the pre-launch purposes described here, and review inactive interest records at least annually. When information is no longer needed, it will be deleted or anonymized, subject to legal obligations. Limited consent or suppression records may be retained to document your choices and prevent unwanted contact.

Your choices

You may request access, correction, withdrawal of consent or deletion using the contact below. We may ask for enough information to verify your request. Withdrawal does not affect earlier lawful processing. A repeated public signup cannot overwrite an existing record or its consent; contact us to make changes.

Cookies and tracking

This site does not add advertising trackers or analytics cookies. Hosting infrastructure may use essential security mechanisms. We do not request your device location or display live driver locations.

Changes

We will update this notice when our practices change. A ride service will require additional privacy information before launch.

Contact

Rayet Technologies Inc., operating as RAYET.
2425 Matheson Blvd E., 8th Floor, Mississauga, ON L4W 5K4, Canada
info@getrayet.com